cv660's Privacy Policy
Your personal information is completely safe with us — cv660 uses SSL encryption and strict data protection practices to ensure the privacy of players in Bangladesh.
Introduction & Commitment
General Overview
cv660 is a safe and reliable online gaming platform operated for players in Bangladesh. We believe your personal information is your asset — and protecting that asset is our primary responsibility. This privacy policy applies to the cv660 website, mobile platform, and related services.
By using our platform, you are considered to have accepted the terms of this privacy policy. This policy will clearly inform you what information cv660 collects, why it collects it, how that information is used, and what rights you have over your data.
We do not sell your personal information to any third party. All our operations are guided by principles of transparency and accountability. Please read this document carefully — our support team is always available for any questions you may have.
What Information We Collect
Types and Methods of Data Collection
cv660 collects information in two main ways — information you provide directly and information generated automatically while you use the platform.
2.1 Information You Provide Directly
- Name, email address, and mobile number (at the time of account registration)
- Date of birth (for age verification — to confirm 21+)
- Transaction details via bKash, Nagad, Rocket, or bank transfer
- National ID or passport details for identity verification
- Messages and complaints you submit via support chat or email
2.2 Automatically Collected Information
- IP address and device type (mobile, tablet, desktop)
- Browser type and language settings
- Time of site visit, pages visited, and duration of stay
- Cookie and session data (discussed in detail below)
- Game play history and betting logs
2.3 Information Received from Third Parties
In some cases we may receive relevant information from payment processors (bKash, Nagad, Rocket, bank) or identity verification services. This information is used solely to confirm transactions and prevent fraud.
Purpose of Using Information
How We Use Your Information
cv660 uses collected information only for specific and legitimate purposes. Each purpose is described clearly below:
Account Management: To create your account, ensure login security, and confirm your identity.
Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
Security & Fraud Prevention: To detect suspicious activity and maintain platform security.
Customer Service: To resolve your issues and answer your questions via live chat and email.
Service Improvement: To analyze user experience and further improve the platform.
Important Notifications: To send important account-related updates and security alerts.
Responsible Gaming: To identify unusual playing patterns and provide timely assistance.
Legal Obligations: To comply with applicable laws and regulations and meet the requirements of regulatory authorities.
Information Sharing & Disclosure
When and With Whom Information Is Shared
cv660 never sells, rents, or exchanges your personal information. However, we may share information with specific third parties in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted technology partners who help operate our platform — such as payment processors (bKash, Nagad, Rocket, bank), game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi), and technology service providers. These partners receive only the information necessary for their specific tasks and are required to comply with our privacy standards.
4.2 Legal Obligations
We may disclose information to comply with court orders, legitimate requests from government or regulatory authorities, or applicable laws. In such cases we provide only the minimum necessary information.
4.3 Corporate Restructuring
If there is a change in company ownership or structure, information may be transferred to a new entity — however, the terms of this privacy policy will continue to apply in such cases.
4.4 With Your Consent
Before sharing your information for any purpose other than those listed above, we will obtain your explicit consent.
Cookie Policy
Cookies & Tracking Technologies
Cookies are small text files stored on your device that help our platform function better. cv660 uses the following types of cookies:
- Essential Cookies: Essential for the core functions of the platform — maintaining login sessions and ensuring security. These cannot be disabled.
- Functional Cookies: Remember your preferences, such as language settings, so you do not have to set them up again each time.
- Analytics Cookies: To understand which parts of the site are used most — this information is stored completely anonymously.
- Security Cookies: Used to prevent fraud and unauthorized access.
You can manage cookies from your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.
Data Security & Protection
How We Keep Your Information Secure
cv660 uses the highest industry-standard technology to protect your personal and financial information. Our security framework includes:
- SSL Encryption: All data transmission is secured through 256-bit SSL encryption.
- Encrypted Databases: Stored information is protected using industry-standard encryption methods.
- Restricted Access: Only authorized staff can view your information, and only when required for their specific role.
- Regular Security Audits: Our systems undergo regular security testing.
- Two-Factor Authentication: The option to add an extra layer of security to your account.
- Real-Time Monitoring: Suspicious activity is detected and blocked instantly.
While we take the highest security measures, no organization can guarantee 100% security on the internet. Keeping your account password secure and not sharing it with strangers is your own responsibility.
Data Retention Period
How Long We Keep Your Information
cv660 retains your information only for as long as necessary. The retention period depends on the type of information and its purpose:
- Account Information: For as long as your account is active and for the period required to meet legal obligations after closure.
- Transaction Records: Retained for the period required under financial regulations.
- Support Communications: For the period needed to resolve disputes.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies are deleted after their set period expires.
After the set period expires, or upon your request, information is securely deleted or anonymized — however, complete deletion may not be possible if legal obligations exist.
Your Rights & Controls
Your Rights Over Your Information
As a user of cv660, you have the following rights over your own information:
Right to Access: You can request to know what information we hold about you.
Right to Correction: You can request correction of any inaccuracies in your information.
Right to Deletion: In certain circumstances you can request that your information be deleted.
Right to Restrict Processing: In certain cases you can request that the processing of your information be limited.
Right to Portability: You can request your information in a structured format.
Right to Object: You can object to the use of your information for specific purposes.
To exercise these rights, email [email protected] or contact us via live chat. We provide support in both Bengali and English. We will respond within a reasonable time of receiving your request.
Protection of Minors
Information of Those Under 21
cv660 is an adults-only platform. Only those aged 21 or above may open an account and play on this platform. We do not knowingly collect or store information from anyone under the age of 21.
Age is verified at the time of account registration. If it becomes known that an account is being operated by someone under 21, it will be closed immediately and the relevant information will be deleted.
If you believe a minor is using our platform, please let us know at [email protected].
Policy Changes & Updates
Process for Updating the Privacy Policy
We may update this privacy policy from time to time due to expansion of services, technological changes, or legal requirements. When changes are made:
- The "Last Updated" date at the top of the page will change.
- For important changes we will notify you by email or account notification.
- Continuing to use the platform after an update means you accept the new policy.
- For significant changes we will give you sufficient notice before they take effect.
We recommend that you check this page regularly and stay updated on any changes.
Contact Us
Privacy Complaints & Inquiries
If you have any questions about this privacy policy, wish to exercise your data rights, or want to submit a complaint, contact cv660. Our support team is available 24 hours a day, 7 days a week in Bengali and English.
Email: [email protected]
Live Chat: Log in to the platform and speak directly via live chat at any time
Support Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)
We take your concerns seriously and will do our best to respond within a reasonable time. Your privacy is our highest priority.